Reservation rules at West Hotel
There are three ways of making a guaranteed booking:
1) Room selection and payment by credit card on the West Hotel Web site. We recommend this method as the easiest and most reliable.
2) By telephone: +7 (48535) 34378 или +7 (48535) 34395.
After having selected a room, dates of stay and determined the payment amount, please provide to the receptionist the following banking card information:
a. Card type (Visa, MasterCard)
b. Name (as on the card)
c. Card number
d. Expiration date
e. Three digit security code on the back of the card
The receptionist will go on to get the card authorized to receive payment from the card.
3) By telephone: +7 (48535) 34378 или +7 (48535) 34395.
After having selected a room, dates of stay and determined the payment amount, please make prepayment at the bank to the hotel bank account:
Recipient: OOO " Maloe"
Individual taxpayer number (INN): 7608009810
Severny Bank, Sberbank, Yaroslavl, branch
7443 in Pereslavl
Bank Identification Code (BIC): 047888670 Correspondent Account: 30101810500000000670
Reason for transfer: Lodging at West Hotel
After that, please fax the payment order to: +7 (48535) 34395. When the money reaches our account, we will reserve the room for you. Unfortunately, if for some reason the funds do not arrive at our account, we will not be able to consider the room as "booked". Your stay at the hotel will be possible only on condition of room availability and full payment upon arrival.
Booking by any other way without prepayment is not guaranteed!!!
We reserve the right to withhold a non-refundable amount from your prepaid sum as follows:
- 25% - if the booking is cancelled no later than 48 hours before your arrival date;
- 50% - if the booking is cancelled less than 48 hours but more than 24 hours before your arrival date;
- 100% - if the booking is cancelled less than 24 hours before the arrival date.
Money will be sent back to the credit card within 2 weeks from the room cancellation date but no later than within 1 month.
The hour of departure from the hotel - 12 pm. А per hour charge will be applied if the guest continues to stay after 12 pm.
Check-in - after 2 pm.
The hotel reserves the right by way of exception to offer the client a different room of the same category and quality or higher at the same price.